Frequently Asked Questions
Everything you need to know about your luxury fragrance journey with LaBellePerfumes.
Are all your fragrances authentic?
Yes, we guarantee that 100% of the products we sell are authentic, original brand-name fragrances. We do not sell knock-offs or imitations.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
What is your return policy?
We offer a 30-day return policy for unopened and unused items in their original packaging. Due to hygiene and safety standards, we cannot accept returns on fragrances that have been opened or sprayed.
Do you ship internationally?
Currently, we ship to select international locations. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that customers are responsible for any customs duties or taxes.
How should I store my perfumes to ensure they last?
To maintain the integrity of your scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer rather than a bathroom.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.